Our staff are some of the most highly skilled technicians in the field and are sensitive to your needs. They are committed to providing you with a warm and comfortable environment for your eye care.
Most patients with retina and macula disease are facing the specter of blindness.
Many of our patients have already seen two or more doctors before they enter the Retina Macula Institute.
These patients often require high levels of support. We are here to exceed their expectations and provide them with the best care available.
Our front office team consists of staff members who are highly committed to superior quality care with your comfort in mind. From the moment you walk into our Institute, our warm relaxing environment is sure to put you at ease.
Thanks to our advanced Electronic Medical Record System we are able to verify patient’s insurance coverage prior to your appointment and incorporate any past medical records into your electronic chart. For your initial visit we ask that you bring Health Insurance cards, photo- ID, a list of your current medications, consult request form (from your referring doctor), and a companion to drive you home after your exam.
The Retina Macula Institute places a strong emphasis on patient satisfaction. Not only are we open late, but we are one of the few offices that accept weekend appointments. Our front office team understands that dealing with potentially blinding diseases can be overwhelming for our patients and we are skilled in the identification of truly urgent medical matters. Thus, we will accommodate you with a last minute appointment if the need arises.
Whether you have a transportation issue, insurance question, or request to show the Lakers game on one of our flat screen TVs, the front office staff is here to meet any of your special needs.
At the end of your visit we will make sure you receive a reminder appointment card, as well as any informational handouts and prescriptions, related to your care. Immediately thereafter, a detailed report is generated and forwarded to your referring doctor, in order to keep him/her up-to-date regarding your progress.
Behind every great doctor is a support staff that exceeds expectations.
Our friendly team in the back office consists of the finest highly trained professionals.
Every member of the Retina Macula Institute completes basic training in the anatomy of the eye as well as specialized training in both Ophthalmology and retinal disorders. Our commitment to ongoing education provides us with a level of expertise unmatched by any other Retina practice in California.
Each member of our back office collaborates with every patient to ensure that all their needs, concerns and triage symptoms, are promptly addressed. They go the extra mile to help patients understand the details of the treatment plan and what to expect throughout its course. They also provide appropriate educational materials to patients and their families.
After being checked-in by one of our front desk receptionists, you will have a comprehensive work-up done by one of our expertly trained technicians. They will take a comprehensive medical history, measure visual acuity and check eye pressure; they will then administer drops for pupil dilation so that our doctors can evaluate the back of the eye. While your eyes dilate, you can enjoy some of our accommodations, to help ease any stress.
We are famous for pampering our patients with accommodations and refreshments. Coffee, tea, juice and cookies are offered in a comfortable and relaxed waiting area, where you can enjoy our Flat screen TV, playing both cable and movies.
After the physician completes the evaluation, a treatment plan is developed, and the doctor explains the available treatment options to the patient.
Additional testing or treatment, such as Fluorescein Angiography and OCT may be indicated upon completion of the evaluation with one of RMI doctors.
Our back office department offers a wide array of services using the most sophisticated and latest technology for the diagnosis and treatment of retinal disease — all under one roof. These services allow us to perform most of the test on the same day. Our back office department understands that dealing with potentially blinding diseases can be overwhelming for our patients. In conjunction with our doctors, they are skilled in identifying and monitoring your progression through follow-up visits and ensuring a swift recovery.
RMI’s back office department has gained international recognition, within the industry, for excellence in patient care, with mentions in Retina Today magazine, regarding our clinical research development program. We have been praised by some of the top pharmaceutical companies and are highly respected by our peers.
The main goal of our technicians is to establish a positive rapport with each patient. They believe that, by providing individualized treatment and encouraging patients to take an active role in recovery, the patients will enjoy quicker results and a better quality of life.
Imaging the Eye can be Tricky Business.
The trained professionals in our Photo Department leverage the latest in imaging technology to provide your doctor with the best diagnostic tools available.
At the Retina Macula Institute our Photography Department has been recognized nationwide as a leader in the field of angiography.
Our team of angiographers has gone through rigorous training programs and certifications and has achieved a wide range of awards and recognitions across the country. Our team of angiographers are not only highly educated, having graduated from some of the top universities in the state of California, but they go above and beyond the line of duty to make sure your testing photography experience is a pleasant one.
Our Photography department is fully equipped with the latest digital imaging technology allowing us to perform high definition Ocular Coherence Tomography, Fluorescein Angiography, and Indocyanine Green Angiography.
Directly following the test, the results will be available for real-time review with the patient. These results will provide a foundation upon which a treatment plan will be developed and set into action, on the same day. Patients will enjoy our unique photographic technology, which allows them to participate in their own care. We accommodate to the visual abilities of our patients by showing them their diagnosis on a large flat screen TV, thus allowing them to be an informed member of the decision-making process. Advanced photography is one of the many ways that we go the extra mile at the Retina Macula Institute.